Returns Policy
We want you to be completely happy with your purchase. If, for any reason, you are not satisfied with an item purchased on our website, we are happy to accept returns and issue a refund.
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Orders over €1,000: If returned, we will deduct any bank fees charged to us from your refund.
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Cancelled orders before shipping: Bank fees will also be deducted from the refund.
Return Guidelines:
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Items must be returned within 14 days of receipt.
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Items must be in saleable condition – unworn, unused, and with tags intact.
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Please avoid wearing makeup, fake tan, or deodorant when trying on garments, as soiled items cannot be refunded.
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Include a note with your name and address when returning items.
Once your return is received and approved, we will refund the original form of payment. Please allow 3–7 days for the refund to appear in your account.
Please note:
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No returns, exchanges, or refunds on accessories or sale items.
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Items purchased in-store do not fall under this policy. In-store purchases can only be returned for store credit or an exchange; no refunds are available.